Terms & Conditions

Welcome to Friendly Infotech. These Terms & Conditions govern your access to and use of our website, services, and related digital platforms. By accessing this website or engaging our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. About Friendly Infotech

Friendly Infotech is an IT and digital solutions company providing services including website development, web application development, software development, mobile application development, digital marketing, search engine optimization, website maintenance, and other technology related services.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not violate any applicable law, regulation, or the rights of Friendly Infotech or any third party. You must not attempt to gain unauthorized access to any part of the website, its servers, systems, databases, or other technical infrastructure.

You must not use this website to distribute malicious software, harmful code, spam, fraudulent information, or any material that may interfere with the operation, security, or availability of our website or services.

3. Our Services

The scope, features, timelines, deliverables, and commercial terms of each project may vary depending on the requirements of the client. Specific project requirements, pricing, milestones, and deliverables may be agreed upon separately through a quotation, proposal, invoice, work order, or other written communication.

Friendly Infotech reserves the right to modify, improve, suspend, or discontinue any service or feature when reasonably required for business, technical, operational, or security purposes.

4. Project Requirements and Client Responsibilities

Clients are responsible for providing accurate and complete information, content, credentials, approvals, materials, branding assets, and other resources reasonably required to complete a project.

Delays caused by incomplete information, delayed approvals, unavailable credentials, changes in requirements, or other circumstances outside our reasonable control may affect the agreed project timeline.

5. Quotations, Pricing and Payments

Project pricing is determined according to the scope, requirements, technology, features, resources, and estimated effort involved. Any quotation or proposal provided by Friendly Infotech may be subject to the terms and validity period specified in that quotation.

Payment schedules and amounts will be communicated and agreed upon before or during the project. Additional work or changes outside the agreed project scope may result in additional charges and may require separate approval.

6. Changes to Project Scope

Requests that materially change the originally agreed scope, design, functionality, technology, or deliverables may be treated as additional work. Such changes may affect project cost and delivery timelines. Friendly Infotech will communicate applicable changes before proceeding wherever reasonably possible.

7. Intellectual Property

Unless otherwise agreed in writing, each party retains ownership of the intellectual property, trademarks, logos, content, software, materials, and other assets that it owned or provided before the project.

Upon completion of the agreed project and subject to the applicable payment terms, ownership or usage rights for specifically developed deliverables will be handled according to the applicable project agreement or written understanding between Friendly Infotech and the client.

Friendly Infotech may use general development methods, concepts, frameworks, libraries, tools, reusable components, know-how, and technical expertise developed or used during projects, provided that confidential client information is not disclosed.

8. Third-Party Services and Technologies

Websites, applications, and software solutions may use third-party platforms, APIs, hosting providers, plugins, libraries, payment gateways, analytics tools, advertising platforms, or other external services.

The availability, functionality, pricing, policies, and performance of third-party services are generally controlled by their respective providers. Friendly Infotech cannot guarantee uninterrupted operation of third-party services and is not responsible for changes or interruptions caused by those providers.

9. Website Content and Accuracy

We make reasonable efforts to keep the information on this website accurate and up to date. However, information provided on the website may contain errors, omissions, or information that becomes outdated. Website content is provided for general informational purposes and may be updated or changed without prior notice.

10. Confidentiality

Friendly Infotech will take reasonable measures to protect confidential information shared by clients for the purpose of providing services. Clients are also responsible for ensuring that information provided to Friendly Infotech may lawfully be shared for the relevant project or service.

11. Security

We take reasonable technical and organizational measures to protect our systems and information. However, no website, server, application, or internet transmission can be guaranteed to be completely secure. Accordingly, Friendly Infotech cannot guarantee absolute security against every possible unauthorized access, cyberattack, or technical failure.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Friendly Infotech shall not be liable for indirect, incidental, special, consequential, or business losses arising from the use of our website or services, including loss of data, revenue, profits, business opportunities, or service interruptions.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

13. Service Availability

We aim to maintain reliable services and website availability, but we do not guarantee that the website or any service will always be available, uninterrupted, error-free, or free from technical issues. Maintenance, updates, hosting issues, security incidents, network failures, or other circumstances may temporarily affect availability.

14. Termination

Friendly Infotech may suspend or terminate access to a service or website feature where reasonably necessary, including in cases of misuse, unauthorized activity, violation of these Terms & Conditions, or other circumstances permitted by applicable law or agreement.

15. Links to Third-Party Websites

Our website may contain links to third-party websites or services for informational or functional purposes. These external websites are operated independently by their respective owners. Friendly Infotech does not control and is not responsible for their content, availability, security, privacy practices, or terms.

16. Privacy

Your use of our website may involve the collection and processing of certain information. Our handling of personal information is described in our Privacy Policy. By using our website or contacting us, you acknowledge that you have reviewed the applicable privacy practices.

17. Modifications to These Terms

Friendly Infotech may update or modify these Terms & Conditions from time to time to reflect changes in our services, business practices, technology, or applicable legal requirements. Updated terms will be published on this page, and your continued use of the website after such changes constitutes acceptance of the updated terms to the extent permitted by applicable law.

18. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Subject to applicable law, disputes relating to the use of our website or services shall be subject to the jurisdiction of the appropriate courts in Ahmedabad, Gujarat, India.

19. Contact Us

If you have any questions regarding these Terms & Conditions, our services, or any matter related to this website, you may contact Friendly Infotech using the details below:

Friendly Infotech
Ahmedabad, Gujarat, India
Phone: +91 7990 360 470
Email: support@friendlyinfotech.com